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Brandon P.

Network Engineering

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Vadodara, India


SKILLS

  • AI Proficient
  • LAN/WAN Troubleshooting & Network Support
  • Cisco IOS & Juniper JUNOS Configuration
  • Routing Protocols (OSPF, EIGRP, STP, VPN)
  • Firewall Technologies (Cisco ASA, Checkpoint)
  • MPLS & SD-WAN Technologies
  • Network Monitoring Tools (WhatsUp Gold)
  • IT Infrastructure Management
  • Hardware & Software Troubleshooting
  • Windows Server 2019 Configuration
  • ITIL V4 & Service Management

EDUCATION

Bachelor's in Engineering (IT)

S.P University (2002)


ASSESSMENTS

CORE SKILL English Aptitude ITHelpdesk 0 100

PERSONALITY

People with ENFJ as a personality type are dedicated to positively influencing communities. They are thoughtful and idealistic, striving to contribute to others' well-being and uphold their values.

PROFESSIONAL SUMMARY

Result-driven Network Engineer with over 20 years of experience in IT infrastructure, network administration, and technical support. Proven expertise in LAN/WAN management, Cisco and Juniper technologies, routing protocols, and network security systems. Skilled in troubleshooting, system deployment, and supporting large-scale enterprise environments, with strong knowledge of MPLS, SD-WAN, and ITIL-based service delivery. Demonstrated ability to manage complex network environments, ensuring high availability, performance optimization, and minimal downtime. Experienced in handling client-facing support for global stakeholders, delivering timely resolutions and maintaining service quality standards. Strong leadership and coordination skills with experience in vendor management, project execution, and cross-functional collaboration.

PROFESSIONAL EXPERIENCE

IT Network Engineer

Relay Human Cloud India Pvt Ltd | India | Jul 2023 – Present

  • Delivered remote technical support to U.S. clients, ensuring high system uptime and quick resolution of network issues.
  • Resolved LAN, WAN, internet, and Wi-Fi router configuration issues, improving connectivity reliability across locations.
  • Supported security systems including CCTV and safe devices, enhancing operational security compliance.
  • Troubleshot hardware and application issues for iPads, desktops, printers, barcode scanners, and web portals.
  • Contributed to new store setup under Relo Smart Growth Project, ensuring seamless network deployment.

Project Incharge

Randstad India Pvt Ltd | India | Aug 2022 – Aug 2023

  • Monitored and maintained WAN and LAN networks using WhatsUp Gold, ensuring network stability.
  • Installed and configured network switches for users and IoT devices, improving infrastructure scalability.
  • Led Industry 4.0 automation initiatives, enhancing operational efficiency.
  • Managed vendors for planning and execution of automation projects, ensuring timely delivery.

Network Administrator

CMS IT Services Pvt Ltd | India | Apr 2012 – Aug 2022

  • Maintained and monitored WAN and LAN networks across multiple ONGC locations, ensuring uninterrupted operations.
  • Installed and configured Cisco and Juniper switches and routers, improving network performance.
  • Executed network migration projects involving Juniper devices, ensuring smooth transitions.
  • Managed complete IT infrastructure including desktops, laptops, printers, and network systems as per ISO standards.
  • Provided end-to-end troubleshooting support for field offices, reducing downtime.

Network Engineer

CMS Infosystems Pvt Ltd | India | Apr 2012 – Jul 2017

  • Managed lease lines and WAN/LAN operations, ensuring consistent connectivity across sites.
  • Provided technical support to international clients, maintaining service quality standards.
  • Handled video conferencing across 21 locations using Polycom RMX systems.

Network Engineer

Zen Exim Pvt Ltd | India | Sep 2009 – Mar 2012

  • Maintained and monitored lease lines and network operations across multiple locations.
  • Supported Cisco switch and router configurations, ensuring optimized network performance.

FMS Engineer

Accel Frontline Limited | India | May 2007 – Sep 2009

  • Delivered hardware, software, and network support services, ensuring operational continuity.
  • Maintained lease lines and configured Cisco network devices for enterprise clients.

FMS Engineer

CMS Computers Limited | India | Jan 2006 – May 2007

  • Monitored lease lines and supported WAN/LAN operations using network tools.
  • Provided troubleshooting support for hardware, software, and video conferencing systems.