profile-images

Santos K.

Administration , Sales

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Vadodara, India


SKILLS

  • AI Proficient
  • Power BI
  • Python
  • SQL
  • Advanced Excel
  • Programming Languages & Tools:  MySQL
  • Database Management:  MS Access.
  • Data Visualization: Excel Dashboards.
  • Other Tools: Power Pivot, Cognos.

EDUCATION

Bachelor in Civil Engineering

Gujarat Technological University (2016)

LICENSES & CERTIFICATIONS

  • Data Science Master’s Program | Simplilearn
  • IBM Data Analyst Professional Certificate | IBM

ASSESSMENTS

CORE SKILL English Aptitude Sales 0 100

PERSONALITY

ESFJ-A

Extraverted Introverted Intuitive Observant Thinking Feeling Judging Prospecting

People with ESFJ as a personality type are socially adept and nurturing. They foster positive relationships, providing support to their communities with dedication and care.

PROFESSIONAL SUMMARY

Results-driven Data Analyst with strong experience in sales incentive analytics, data modeling, and business intelligence. Proficient in Python, SQL, MySQL, Power BI, and Tableau, with a proven ability to automate reporting processes, optimize databases, and build interactive dashboards that deliver actionable insights. Skilled in analyzing complex datasets, identifying trends, and improving reporting accuracy to support strategic decision-making. Experienced in collaborating with Sales, Finance, and cross-functional teams to streamline processes, resolve data discrepancies, and enhance operational efficiency. Demonstrates a consistent track record of driving data-driven outcomes, improving system performance, and contributing to business growth.

PROFESSIONAL EXPERIENCE

Senior Data Analyst

Relay Human Cloud | India | Jan 2023 – Present

  • Administered nationwide sales incentive programs, validating employee sales credits using SQL and MySQL to ensure accurate compensation.
  • Collaborated with Sales Operations and Finance teams to interpret incentive structures and deliver insights using SQL and Power BI for improved decision-making.
  • Analyzed monthly incentive payouts and sales trends, identified variances, and recommended improvements to enhance reporting accuracy and ensure timely payments.
  • Designed and maintained MySQL databases for historical sales data, developing optimized SQL queries for data extraction, cleansing, and reporting.
  • Developed and enhanced internal incentive calculation tools using Visual Studio, integrating with MySQL databases to automate workflows and improve system performance.
  • Delivered ad-hoc analysis for leadership, resolving incentive disputes and improving reporting processes across cross-functional teams.
  • Created interactive Power BI dashboards connected to MySQL databases to monitor KPIs and provide actionable sales insights.
  • Automated reporting workflows and optimized database operations using SQL and Power BI, reducing manual effort and improving efficiency.

Sales Incentive Analyst

Stemmons Business Services Pvt Ltd | India | Aug 2022 – Dec 2022

  • Managed execution of multiple sales incentive programs, ensuring accurate tracking of employee sales credits using Python and MySQL.
  • Conducted detailed sales performance analysis, identifying trends and discrepancies and delivering actionable insights to Sales and Finance teams.
  • Collaborated with cross-functional teams to review incentive plans, resolve discrepancies, and streamline processes for accurate payment workflows.
  • Designed data models and developed interactive dashboards using Power BI, Tableau, Python, and SQL to provide real-time business insights.

Project Analyst

Galaxy Enterprise | India | Oct 2019 – Aug 2022

  • Built and managed data and reporting infrastructure using Power BI, Python, and SQL.
  • Conducted purchase and expense analysis, contributing to a 20% increase in profit margins.
  • Improved inventory tracking processes using Excel (Power Pivot, Lookups) for better accuracy and control.
  • Led project teams and coordinated with vendors and clients to ensure timely execution.
  • Maintained budgeting and financial reporting to support project stability and performance.

Team Lead

F S Infrastructure Pvt Ltd | India | Nov 2016 – Oct 2019

  • Led telecom OFC project teams across multiple locations in Gujarat, ensuring quality execution and operational efficiency.
  • Managed budgets for civil and fiber optic projects and tracked materials using Excel-based tools.
  • Handled data management for material reconciliation using Power Pivot and lookup functions.
  • Ensured team alignment to maintain quality standards and minimize losses in fiber cable deployment.