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Tanon P.

Administration , AI and Data Science , Operations , Sales

call   (214) GO-RELAY / (214) 467-3529

email   Careers@RelayHumanCloud.com

home   Vadodara, India


SKILLS

  • AI Proficient
  • Data Processing & Management
  • Contract Data Analysis
  • Data Auditing & Validation
  • Data Cleaning & Data Quality Checks
  • Lease Agreement Review
  • Documentation & Record Maintenance
  • Reporting & Insights
  • Quality Assurance
  • Process Monitoring
  • Error Identification & Correction
  • Performance Reporting
  • Trend Evaluation
  • Cross-Functional Collaboration

EDUCATION

Master of Business Administration

Gujarat Technological University (2017)

Bachelor of Computer Application

Sardar Patel University (2014)


RELAY METRICS

PERSONALITY

People with ENTJ as a personality type are natural leaders. They are charismatic and confident, driving teams toward common goals with strategic thinking and discipline.

PROFESSIONAL SUMMARY

Detail-oriented Sr. Data Associate with over 5 years of experience in data processing, contract data analysis, quality assurance, data validation, reporting, and process improvement. Skilled in managing high-volume contractual documentation, auditing data accuracy, identifying discrepancies, maintaining digital records, and generating reports to support operational and business decision-making. Experienced in collaborating with legal, operations, and client-facing teams to improve data integrity, workflow efficiency, and compliance with client requirements. Demonstrated ability to streamline processes and enhance data accuracy through continuous improvement initiatives. Adept at handling complex datasets and delivering actionable insights to support strategic business objectives.

PROFESSIONAL EXPERIENCE

Sr. Data Associate

Relay Human Cloud | India | Jun 2023 – Present

  • Managed and processed high-volume contract-related data and documentation while ensuring accuracy, completeness, and alignment with client requirements.
  • Reviewed lease agreements, amendments, assignments, renewals, terminations, and license agreements to extract and maintain critical contractual information.
  • Performed detailed quality checks on legal and contractual records to improve data consistency, integrity, and compliance with client guidelines.
  • Analyzed client-specific requirements, business rules, and contract terms to support accurate documentation and contract-related datasets.
  • Generated reports, tracked contract milestones, and monitored renewal and termination schedules to support operational decision-making.
  • Collaborated with legal, operations, and client-facing teams to resolve data discrepancies and improve document workflow efficiency.
  • Maintained organized digital repositories of contracts and supporting documents to ensure easy retrieval, audit readiness, and version control.
  • Identified opportunities to improve data management processes, enhance reporting accuracy, and strengthen contract administration efficiency.

Jr. Quality Analyst

Stemmons Business Services Pvt. Ltd. | India | Dec 2020 – Apr 2023

  • Monitored and validated data across Sales, Customer Care, Retention, and Claim operations to evaluate service quality and operational performance.
  • Identified data anomalies through feedback forms and highlighted performance trends requiring process improvement.
  • Prepared daily, weekly, and monthly quality reports to support management review and operational tracking.
  • Analyzed historical performance benchmarks to interpret call center quality data and recommend corrective actions.
  • Delivered data-backed feedback to frontline agents to improve service delivery, accuracy, and performance standards.